AXA Health
Physiotherapy and osteopathy
Overview
Physiotherapy and osteopathy coverage for muscle, bone and joint conditions, with direct access to physiotherapists and osteopaths without a GP referral, supporting recovery and pain management.
What's included?
- 1Up to the same combined overall maximum of 10 sessions per scheme year on Core (20 on Enhanced) when you receive physiotherapy through the Muscles, Bones and Joints service (no GP referral needed).
- 2Further sessions when your specialist or our Muscles, Bones and Joints service refers you, as long as we agree them first.
- 3In-patient or day-patient physiotherapy as part of private hospital or day-patient unit fees when you use a hospital listed in your Directory of Hospitals.
FAQs
How do I access?
- 1Log in to your AXA Health online account at axahealth.co.uk/memberlogin using your email address and membership number.
- 2Go to the Muscles, Bones and Joints service section and start a self-referral.
- 3Complete the online assessment so your symptoms can be reviewed and the most appropriate next step can be recommended.
- 4If appropriate, book a phone or video appointment with a physiotherapist or osteopath, who will assess your condition and begin a personalised treatment or rehabilitation plan.
- 5If your injury or condition requires further investigation or surgical input, the physiotherapist or osteopath will escalate your case and refer you to a specialist.